Support & FAQ
Get in Touch
Have questions, feedback, or need assistance? Drop us an email and we will get back to you as soon as possible.
Email SupportFrequently Asked Questions
Tapping on the Look pill in the top bar opens the Looks carousel drawer at the bottom of the screen. FredCam includes a full suite of professional cinematic Looks that render gorgeous analog grades directly in your live viewfinder. In addition, you can import your own custom Looks from standard `.cube` files, giving you infinite creative flexibility to capture your signature look.
What is a LUT? A LUT (which stands for Look-Up Table) is like a professional digital color blueprint. Think of it as a highly precise, advanced film filter that translates the raw colors captured by your camera sensor into curated cinematic shades. Instead of just washing your photo in a single color, a Look maps and shapes every highlight, shadow, and skin tone individually to recreate the timeless feel of classic analog film rolls in real-time.
FredCam supports high-fidelity capture in HEIF, JPEG, and uncompressed professional RAW & ProRAW formats. Photos are captured in crisp 12 MP resolution with instantaneous zero shutter lag. When Capture RAW + Processed is enabled, FredCam saves both your finished color-graded photo and the raw negative DNG simultaneously.
To preserve complete physical storage transparency and workflow compatibility, FredCam saves all captured media items directly to a custom, dedicated album named "FredCam" inside your native iOS Photos application library.
Yes! You can press the physical Volume Up or Volume Down buttons to trigger the shutter, with automatic volume HUD suppression for an unobstructed screen. On iPhone models equipped with the dedicated Camera Control button (such as iPhone 16 / 16 Pro), FredCam natively captures with the physical button press.
Quick lens buttons at the bottom of the viewfinder allow instant switching between your iPhone's physical optical focal lengths (such as 0.5x Ultra Wide, 1x Wide, 2x, or 5x Telephoto). You can also drag the zoom dial for smooth, continuous magnification.
Yes! With FredCam's built-in Looks Studio, you can tune RGB tone curves, color balance, contrast, and HSL parameters in real time directly on your live viewfinder, then bake and save your custom color transformations directly into standard .cube 3D LUT files.
You can import any standard `.cube` file into FredCam in seconds. In the Files app, Mail, or via AirDrop, simply tap Share and select FredCam. The app will immediately import, validate, and apply your new Look. You can also import files directly from within the app under Settings → Manage Looks → Import.
FredCam uses high-frequency motion tracking to compute pitch and roll angles in real time. A floating level bar overlay in the center of your viewfinder gives clear visual alignment indicators and light haptic feedback when your camera is aligned within ±1° of the horizon. When pointing your camera straight down for flat-lay or tabletop photography, the indicator automatically switches to a 2D bullseye target to ensure your phone is perfectly parallel to the surface.
Yes. When location permissions are granted and geotagging is enabled, active GPS coordinates are injected directly into your photos' EXIF metadata. You can toggle geotagging on or off at any time in Settings for complete privacy control.
FredCam includes an integrated photo gallery. Tapping the thumbnail icon in the bottom left opens your captures in full screen, where you can swipe through photos, double-tap to zoom, share via the iOS Share Sheet, or delete photos directly.
Yes. FredCam saves all captured media directly to a dedicated "FredCam" album inside your native iOS Photos application library. These photos automatically participate in standard iCloud backups and device migrations in accordance with your iOS system settings.